Ulyana Karnaukh
Kingdom of Bahrain


Email Address: [email protected]
Phone Number: +973 398 72 440
Date of Birth: 27-Jan-1988
Nationality: Ukraine
Residence: Kingdom of Bahrain
Driving License: Bahrain


Career Objective:
Very well and Creative person, dynamic with extensive experience in Hospitality, Working currently as a Bartender / Batler, looking to join a reputable company with high potentials and friendly environmental to give the most effort and coordination to make the intended growth of this company therefor to attract more profit and maintain.


Work Experience


April 2019 – December 2019
Real Estate Сompany
Bahrain, Amwaj Islands.
Property Consultant and Advisor

- Creating and Maintaining an extensive database of all properties for sale and lease.
- Contact potential clients through calls, emails, etc. to offer them property consultancy services
- Prepare and present business proposals to convince clients and secure a consulting deal.
- Put properties up for sale and lease by advertising them on various media and advert channels
- Carry out the marketing of property vacancies to attract prospective tenants
- Conduct research and analysis of property market to identify areas with increasing demand and profitability margin
- Maintain an up-to-date knowledge of government housing/property laws and policies
- Give clients recommendations and advice on appropriate property investments to make
- Conduct price negotiations with property agents on behalf of a client to reach a favorable bargain.
- Clear the terms of the contract for both parties, coordinate signing of the Contract and prepare the advance payment or any applicable payment.
- Accommodating the inspection and handover process.


Feb 2018 – Present time
“Play” Restaurant and Lounge
Bahrain, Manama.
Senior Bartender
- Extensive experience of preparing alcoholic or non-alcoholic beverages (Classical “IBA” and Popular)
- Maintaining a spotless, fully stocked bar and kept it organized and supplied with bar essentials, garnishes and liquor.
- Maintaining the Liquor inventory.
- Interact with customers, take orders and serve snacks and drinks.
- Guest calculation through keeping good observation and record.
- Keeping a friendly environment and positive vibes around the bar that leads to business growing up.
- Planning drink and food menus and informing customers about new beverages and specials.







February 2016 – June 2017
Millennium Group
Rotana Café. Abu Dhabi, UAE.

Floor supervisor
- Daily operation supervision.
- Ensure that all staff and casual workers maintain a high standard of personal hygiene and appearance, that the correct uniform is worn and department hygiene standards are maintained.
- Direct and supervise the preparation for the lunch in Hall.
- Supervise the plate service of Formal meals, Events and Fellows’ High Table dinners.
- Supervise daily housekeeping duties in all areas of service delivery.
- Keep accurate records of hours worked by staff and casual workers
- Volume orders for the bar.
- Training for the bar tenders to keep the high standard of the customer service.


July 2015 – August 2016
Bartender / Waitress
Original Fusion Restaurant and lounge, Abu Dhabi
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies);
- Prepare the bar for daily operations (garnish, pre mixes, juices, syrups)
- Inform guest about the day’s specials drinks;
- Offer menu recommendations upon request;
- Up-sell additional products when appropriate;
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages;
- Communicate order details with waiters;
- Serve drink orders
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Provide excellent customer service to guests



May 2010 – October 2012
Hostess / Waitress
Mirabella Beach 5*, Crete, Greece
- Meet and greet guests;
- Escorting guests to the table, giving the menu;
- Control of the situation of filling the seats;
- Consultation of guests on the provision of services and familiarization with the range of food and drinks;
- The adoption of measures to prevent and eliminate conflicts.



Education

2005 - 2011 Master’s degree
Management of organizations
Qualification: Management of tourism, hotel and resort service
Zaporizhzhia, National Technical University
Skills

Skill Skill Level Years of Experience Last Used
MS-office Intermediate More than 5 years 1 month or less
Photoshop Basic More than 1 Year 5 months or less


Languages

Ukrainian Mother tongue
Russian Fluent
English Read/Write/Speak. Excellent


References
Available Upon Request