TETIANA SHYSHKOVA

Apt. 802, 725 West 70 Ave, Vancouver, BC V6P 2X3
Cell: 12503203261 - [email protected]

Private ESL Tutor specializing in Academic and General English language practise for international professionals looking to increase their vocabulary, fluency and cultural understanding. Mostly oriented on the academic text-writing and translation.

SKILLS

Fluent in English;
Studied Abroad in Canada;
Proficient in creating and maintaining schedules;
Working under pressure in meeting tight deadlines;
Sociology statistic experience;
Paper work organization;
Excellent work ethic;
Able to plan and organize the working day;
Languages: English, Russian,Ukrainian.

WORK HISTORY

07/2016 to current Receptionist
Sebastian 1 Salon - Vancouver Canada BC
Greeted all guests in a warm and friendly manner to create a positive first impression of the salon;
Communicated all client reservations to appropriate staff;
Called clients to confirm upcoming appointments.


06/2016 to 07/2016 Hostess
Denny's Restaurant - Vancouver, Canada, BC
Greet guests and patrons personally and on the telephone;
Manage event related work including setting up tables and maintaining both exterior and interior of the restaurant;
Assist room service when and as needed.


09/2015 to 02/2016 Sale Associate
Winners – Kamloops, Canada, BC
Supported the Store Management team, in the achievement of the store's goals, by providing a positive shopping experience to the customers, through the effective execution of the selling and service culture;
Provided a world class shopping experience by connecting with the customers through meeting and anticipating their needs;
Contributed to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.


EDUCATION

2016 Post Baccalaureate: Tourism Management
Thompson Rivers University - Kamloops, BC
Tourism in Global Environment;
Managing Tourist Experience;
Research in Tourism.

2012 Specialist: Sociology
I. I. Mechnikova Odessa State University – Odessa, Ukraine
Classical Social Theory;
Deviance and Social;
Control Socialization and Education.

CERTIFICATES

Serving It Right BC's Responsible Beverage Service Programme Certificate;
Certificate of a Sale Associate on the secondary education basis.


VOLUNTEER EXPERIENCE

TRU student and community engagement, Canada Day Festival Volunteer. Kamloops BC.- 2014;
JUMP volunteering organization. Providing nutritional, free weekly community meals to homeless people. Kamloops, BC.- 2014;
Faith.Hope.Love." volunteering organization, psychology support of homeless children. Odessa, Ukraine.- 2012.