PERSONAL PROFILE
High organizational skills with 8 years' experience working in different companies and teams. Has a strong personality which could be described as hardworking and purposeful, regardless of occupational activities or place of work. Cool headed in stressful and unexpected situations. Strong communication skills which have been developed through working with an amount of people in their different age and status.
KEY SKILLS
Organization
Time management abilities
Getting on well with people
Attentiveness
High tolerance for stress
Goal commitment
Quick to learn new skills
MS Office: Word, Excel, PowerPoint

EMPLOYMENT HISTORY
2022-Present Quality control assistant / packer MomentsMade LTD
Part-time job – around 12 hours per week (Season-depending job).
Duties and responsibilities include:
Making embroidery on the machine;
Checking each unit for damage etc;
Packing orders.
2021-22 Order Picker Zakaz.ua (METRO cash&carry)
Full-time – 70-80 hours per week.
Duties and responsibilities include:
Picking online orders through CRM system;
Customer communications on phone or in system by messages.
Achievements: Became a TOP-5 employee just in a 3 month with a high quality of work and speed.
2021 SEO - Copywriter, Retention manager IT Company "Eve.calls" - the first AI powered voice robot
Full-time – 40 hours per week.
Duties and responsibilities include:
Onboarding new clients and develop working relationships;
Offering advice to clients on products or services;
Preparing a dialogue system for interactive voice response in real time;
Sending approved dialogue to insonation by real person's voice;
Implementing finished dialogue into system and trial run.
2019-21 PA / Office-manager Anna October - Ukrainian Fashion Brand
Full-time – 45-50 hours per week.
Duties and responsibilities include:
Control and tracking of shipments, interaction with transport companies;
Showroom organization;
Conducting negotiations, document management and business correspondence;
Organization of providing the office with stationery and consumables;
Preparing and assisting photoshoots;
Organization of object photoshoot of samples for Lookbook Quality control of every item before shipment;
Online order processing and shipment preparing (with DHL and UPS);
Cooperation with model agencies, magazines, TV and Influencers (YouTube, Instagram etc).
Achievements:
The company incomes was doubled;
The amount of online-customers grown on 30%;
Amount of the online luxury fashion retailers and brick-and-mortar fashion store was grown and their orders size as well.
2018 SEO - Copywriter, Client relations manager IT Company "Effect"
Full-time – 40 hours per week / freelance.
Duties and responsibilities include:
Writing an articles for search engines which is based on key words;
Developing working relationships with current customer database;
Offering advice to clients on products or services;
Extension clients' contract term.
2015-18 Babysitter
Duties and responsibilities include:
Keeping the children safe;
Picking up children from school, taking them home and accompanying them to appointments, sports activities or school events;
Preparing food, providing snacks, assisting with eating, monitoring sleep and taking care of hygiene, as instructed by parents;
Selecting fun activities and entertainment such as games, reading and outdoor activities, helping the children with homework and other school projects;
Supervising TV watching, video games and internet usage;
Cleaning and organising around the house.
EDUCATION
September 2015 – July 2015 TARAS SHEVCHENKO NATIONAL UNIVERSITY OF KYIV
Bachelor's degree recipient "International Tourism"
September 2011 – July 2015 TECHNICAL LYCEUM
-Economic specialty